Terms & Conditions

These Terms & Conditions ("Terms") govern your use of the MahjCovers website and design tools (the "Service") operated by Meneghin Consulting, a sole proprietorship ("MahjCovers", "we", "us"). By using the Service you agree to these Terms. If you do not agree, do not use the Service.

1. Who you are contracting with

You are contracting with Meneghin Consulting, trading as "MahjCovers". If you accept these Terms on behalf of an organisation (e.g. a club or league), you confirm you have authority to bind that organisation. Individuals must be of legal age to enter into a contract in their jurisdiction.

2. The Service

MahjCovers provides web-based design tools for creating, exporting, and sharing personalised mahjong card cover designs, badges, and tournament collateral, including optional club-management features for tournament organisers. All purchases are digital goods only — we deliver print-ready digital files (PNG / PDF) as an instant download. We do not manufacture, print, ship, or otherwise deliver any physical product. Any printing of the downloaded files is the customer's responsibility (e.g. at home or a local print shop).

3. Accounts

• You must provide accurate information and keep it up to date.
• You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account.
• Notify us promptly of any unauthorised use of your account.

4. Acceptable use

You must not:

• use the Service for unlawful purposes, fraud, harassment, or to send spam;
• infringe the intellectual property or privacy rights of others, including uploading logos, photos, or text you do not have the right to use;
• interfere with or compromise the security of the Service (e.g. malware, probing, scraping, bypassing access controls);
• reverse engineer, resell, or redistribute the Service or its outputs except as expressly permitted; or
• circumvent any technical or quota limits we apply to your plan.

5. Your content

You retain ownership of the names, logos, photos, and other content you upload ("Your Content"). You grant us a limited, worldwide, royalty-free licence to host, store, reproduce, and process Your Content solely to operate and provide the Service to you. You are solely responsible for Your Content and for ensuring you have the rights to use it.

6. Our intellectual property

The Service, including its software, design system, templates, and branding, is owned by Meneghin Consulting and protected by intellectual property laws. Subject to these Terms, we grant you a limited, non-exclusive, non-transferable right to use the Service within the limits of your selected plan.

Designs you export using the Service are yours to use for personal or club use as covered by your plan. You may not resell MahjCovers templates, backgrounds, or generated badge artwork as standalone digital assets.

7. Payments, billing and Paddle

Our order process is conducted by our online reseller Paddle.com. Paddle.com is the Merchant of Record for all our orders. Paddle provides all customer service inquiries and handles returns. Payment, billing, tax, cancellation, and refund mechanics are governed by the Paddle Buyer Terms, available at paddle.com/legal/checkout-buyer-terms.

Subscription plans renew automatically at the end of each billing period (monthly or annual, as selected) until cancelled. One-time purchases (Single Cover, top-up packs) are billed once and do not renew. You can manage or cancel your subscription from your account, which opens the Paddle customer portal.

8. Plan limits

Each plan includes the limits described on our Pricing page (e.g. monthly cover allowance, players per tournament). We may enforce these limits in the Service. Top-up cover packs are persistent — they stack on top of your monthly allowance and do not expire.

9. Service availability

We work to keep the Service available, but we do not guarantee uninterrupted or error-free performance. We may temporarily suspend the Service for maintenance, updates, or to address security issues.

10. Suspension and termination

We may suspend or terminate your access if:

• you materially breach these Terms;
• your payment fails and is not cured within a reasonable time;
• we reasonably suspect fraud, abuse, or a security risk; or
• you repeatedly violate our acceptable-use rules.

You may stop using the Service and cancel your subscription at any time via the Paddle customer portal. On termination, your right to use the Service ends; you may export your designs for a reasonable period before account data is deleted.

11. Disclaimers

To the fullest extent permitted by law, the Service is provided "as is" and "as available" without warranties of any kind, express or implied, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

12. Limitation of liability

To the fullest extent permitted by law, our aggregate liability arising out of or in connection with the Service is limited to the fees you paid us in the 12 months preceding the event giving rise to the claim. We are not liable for any indirect, consequential, or special damages, including loss of profits, data, or goodwill. Nothing in these Terms excludes liability for fraud, death, or personal injury caused by our negligence, or any other liability that cannot be excluded by law.

13. Indemnity

You will indemnify and hold harmless Meneghin Consulting from claims arising out of Your Content, your unlawful use of the Service, or your breach of these Terms.

14. Changes to the Service or Terms

We may update the Service and these Terms from time to time. Material changes will be communicated by updating the "Last updated" date above and, where appropriate, by email. Continued use of the Service after changes take effect constitutes acceptance.

15. Governing law

These Terms are governed by the laws of the Province of British Columbia, Canada, without regard to its conflict-of-laws rules. The courts of British Columbia will have non-exclusive jurisdiction over any dispute arising from these Terms.

16. Assignment

You may not assign your rights under these Terms without our prior written consent. We may assign these Terms in connection with a merger, acquisition, or sale of all or substantially all of our assets.

17. Force majeure

We are not liable for delay or failure to perform due to events beyond our reasonable control, including internet outages, hosting-provider failures, natural disasters, or government action.

18. Contact

Questions about these Terms? Reach us through our feedback chat.